Post by Haldo Bramwise on Aug 28, 2013 19:31:54 GMT -6
Update on my blog copied here: carpgp.blogspot.com/2013/08/my-wake-up-call.html
Hey folks,
I have been fooling myself for over a year now thinking that I could still do everything in BHP myself. As a result, I have become very good at over-promising and under-delivering.
While I am certain this is not news to anyone else, my wake-up call happened since my last post. I had a stress-induced heart issue that really scared me. It wasn’t life-threatening, but it sure showed me that I had to make change some of my work habits right away.
So I have rented plenty of work space from a local business and hired two reliable workers. Both have families and need the extra money and have already started working. One has many years in assembly and is focused upon packing and shipping. The other has extensive experience in database administration and is focused upon rescuing and replacing our failed index card order system. Both workers will stay with BHP until all the Delving Deeper Boxed Set orders (1st and 2nd shipments) as well as all of the Appendix N Adventures Kickstarter rewards and Annual subscriptions have shipped.
In addition, some of your orders are being posted from a 3rd party shipper as a way of trying to avoid all of the continuing problems with the USPS BHP has been experiencing.
I apologize for not fulfilling your orders and answering every email in a timely manner.
With my new team and a little more time, I know we can go a long way towards getting your trust back.
If you have not received your Delving Deeper Boxed Set order or an Old-School Gaming Box order, please email me at john@bravehalfling.com and we will make it right asap.
If you are an Appendix N Adventures supporter or Annual Subscriber, you may be contacted by email very soon to just double-check shipping address.
-John Adams
I have been fooling myself for over a year now thinking that I could still do everything in BHP myself. As a result, I have become very good at over-promising and under-delivering.
While I am certain this is not news to anyone else, my wake-up call happened since my last post. I had a stress-induced heart issue that really scared me. It wasn’t life-threatening, but it sure showed me that I had to make change some of my work habits right away.
So I have rented plenty of work space from a local business and hired two reliable workers. Both have families and need the extra money and have already started working. One has many years in assembly and is focused upon packing and shipping. The other has extensive experience in database administration and is focused upon rescuing and replacing our failed index card order system. Both workers will stay with BHP until all the Delving Deeper Boxed Set orders (1st and 2nd shipments) as well as all of the Appendix N Adventures Kickstarter rewards and Annual subscriptions have shipped.
In addition, some of your orders are being posted from a 3rd party shipper as a way of trying to avoid all of the continuing problems with the USPS BHP has been experiencing.
I apologize for not fulfilling your orders and answering every email in a timely manner.
With my new team and a little more time, I know we can go a long way towards getting your trust back.
If you have not received your Delving Deeper Boxed Set order or an Old-School Gaming Box order, please email me at john@bravehalfling.com and we will make it right asap.
If you are an Appendix N Adventures supporter or Annual Subscriber, you may be contacted by email very soon to just double-check shipping address.
-John Adams
