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Post by andreasdavour on Sept 22, 2013 1:45:24 GMT -6
Thanks for the update John.
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Post by Finarvyn on Sept 22, 2013 5:24:40 GMT -6
1. I don't think I got the e-mail, either.
2. As to ordering this two years ago, I can't recall the intended release date originally but am pretty sure that early orders were "preorders" and not a finished product. I may have my timeline messed up, but I think that DD was first announced as a project something like 20 months ago. The free PDFs have been out there for much of this time; it's just the layout and printing for the dead-tree version that has been delayed.
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Post by snorri on Sept 22, 2013 14:30:16 GMT -6
Did you received my email, John ? I received yours, but I know sometimes some people have troubles to write me. I can provide an alterantive email if needed.
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Keith
Level 3 Conjurer
Posts: 61
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Post by Keith on Sept 22, 2013 16:02:34 GMT -6
John,
I received an email from you on Jan 29th, stating that DD had shipped. You provided a USPS tracking number, but the USPS did not recognize it, and I haven't received it.
Any ideas?
Thanks, Keith
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Post by funkaoshi on Sept 22, 2013 17:05:08 GMT -6
I emailed you about Delving Deeper on August 27th, and didn't get a reply. I am waiting for X-Plorers, a gaming box, and the Kickstarter modules as well.
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Post by wulfgar22 on Sept 25, 2013 3:23:24 GMT -6
2. As to ordering this two years ago, I can't recall the intended release date originally but am pretty sure that early orders were "preorders" and not a finished product. I may have my timeline messed up, but I think that DD was first announced as a project something like 20 months ago. The free PDFs have been out there for much of this time; it's just the layout and printing for the dead-tree version that has been delayed. March 2011 I pre-ordered mine. 30 months.
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Post by funkaoshi on Sept 25, 2013 5:59:25 GMT -6
Epic.
If you browse the board you'll see that the box set was announced as being ready to print/bind/ship November of last year, and in December of last year he still thought they'd make it out by Christmas.
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Post by mgtremaine on Sept 25, 2013 7:13:51 GMT -6
Make sure you PM him all your order info so that it gets into the right list.... Obviously you've been waiting a long time but make sure you do everything you can so that the communication with John doesn't get lost. I assume he is down to the last 20% or so of the orders. I know many of us started getting them back in March and April before his life went sideways for awhile.
-Mike
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Post by Falconer on Sept 25, 2013 12:16:48 GMT -6
At the time when I placed my order, it was stated that Delving Deeper would ship the first week of April 2011.
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Post by Haldo Bramwise on Sept 25, 2013 13:53:47 GMT -6
John, I received an email from you on Jan 29th, stating that DD had shipped. You provided a USPS tracking number, but the USPS did not recognize it, and I haven't received it. Any ideas? Thanks, Keith Thanks for letting me know. I has asked the USPS where it went because the tracking information is not working. But I will probably just need to send you another one. This will be the 5th Delving Deeper order lost in the USPS system this year for me.
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Post by Haldo Bramwise on Sept 25, 2013 13:57:33 GMT -6
There were a number of times I was ready to print and ship Delving Deeper, but DD was apparently not really ready yet and the DD team helped me see it once or twice. But since the fall of 2012, it has all been on me.
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Post by funkaoshi on Sept 25, 2013 17:12:47 GMT -6
Hey John, do you know the status of my order? As I've mentioned earlier, I am waiting for X-Plorers, a gaming box, and the Kickstarter modules as well. I figured I was doing you a favour by asking it all ship together, but had I known it'd take this long I'd probably have had you ship X-Plorers and the Gaming Box right away. I mean, I paid for shipping when I bought them on your stuff.
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busman
Level 6 Magician
Playing OD&D, once again. Since 2008!
Posts: 448
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Post by busman on Sept 25, 2013 18:26:51 GMT -6
I'm only closing in on 22 months, so I'm still feeling fine. =) Jan 23, 2012
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Post by Haldo Bramwise on Sept 25, 2013 18:32:48 GMT -6
Hey John, do you know the status of my order? As I've mentioned earlier, I am waiting for X-Plorers, a gaming box, and the Kickstarter modules as well. I figured I was doing you a favour by asking it all ship together, but had I known it'd take this long I'd probably have had you ship X-Plorers and the Gaming Box right away. I mean, I paid for shipping when I bought them on your stuff. You are in the next batch to go out. I had to get a special shipping box to put all of your stuff in (that won't likely get damaged). I do appreciate your patience and letting me put them all together. Back when all of these orders were taken, I was unemployed and had been for a year, with all the time in the world to print and ship stuff (although some projects were not ready to ship yet). My day job requires me to be on call 24/7 for emergencies and I have had many, many of them in the last few weeks and that is what is still keeping shipping too slow right now (even with my new staff). It is all my fault and once I get through it all, I won't ever put myself or anyone else in this situation. I never dreamed I would be so behind on fulfilling orders. I have some neat extras (they are DONE) for folks who pre-ordered DD boxed sets and supported the Appendix N Kickstarter, but it will be a month or two before I can start shipping them. I hope they will help folks feel like they still got something special for all the problems I put them through.
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Post by Haldo Bramwise on Oct 3, 2013 10:24:34 GMT -6
Just a quick update - we are putting about 3 dozen DD Boxed Sets together (printing & binding the booklets - we have plenty of actual boxes. I do not know exactly how long it will take the team to do that (but the booklets for the boxes take about an hour per box to assemble). Once they are put together, we will ship them to everyone who is still waiting for one.
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busman
Level 6 Magician
Playing OD&D, once again. Since 2008!
Posts: 448
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Post by busman on Oct 3, 2013 11:27:13 GMT -6
EThanks for the update, John. Does that 3 dozen represent the last of the orders, that you're aware of? If not, how do we know if we're on the list to receive? Will we receive a tracking email when these go out? Thanks!
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Post by Haldo Bramwise on Oct 5, 2013 7:45:19 GMT -6
EThanks for the update, John. Does that 3 dozen represent the last of the orders, that you're aware of? If not, how do we know if we're on the list to receive? Will we receive a tracking email when these go out? Thanks! Hey Busman, yes it does represent the last of the orders. I have replied to over 400 emails this week (the vast majority of them for address updates for Appendix N Adventures). However, we failed to keep and adequate track of all the orders over two years (the index card system we were using to keep track off all DD orders did not work like we had hoped -parts of it got lost in the moves, others were not updated when addresses changed, etc.). Because of mistake on our part, I have the resources (boxes) to make sure everyone who ordered a DD boxed set will get one. But anyone who has not received an email from me in the last 30 days or so (or if you just want to be sure), you can still email me at john@bravehalfling.com. The new team is helping this process work some much better and faster than before. I think everyone should have their DD boxed set by the end of October.
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Post by Zenopus on Oct 5, 2013 8:28:41 GMT -6
But anyone who has not received an email from me in the last 30 days or so (or if you just want to be sure), you can still email me at john@bravehalfling.com. The new team is helping this process work some much better and faster than before. I think everyone should have their DD boxed set by the end of October. I just sent you an email with my receipt. I ordered May 2012 and haven't received it yet, and I didn't get an email from you in the last month. I thought I would be near the end of the orders, so I haven't contacted you about it previously.
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Keith
Level 3 Conjurer
Posts: 61
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Post by Keith on Oct 6, 2013 10:08:14 GMT -6
John, I received an email from you on Jan 29th, stating that DD had shipped. You provided a USPS tracking number, but the USPS did not recognize it, and I haven't received it. Any ideas? Thanks, Keith Thanks for letting me know. I has asked the USPS where it went because the tracking information is not working. But I will probably just need to send you another one. This will be the 5th Delving Deeper order lost in the USPS system this year for me. John, Thanks for the update. I was looking at the PDFs of DD this morning, and I'd really like to play it. (I just can't use PDFs for game play.) I'll be looking forward to seeing it. Take care, Keith
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Post by legopaidi on Oct 11, 2013 6:56:05 GMT -6
Just received my DD box (in Greece) together with the other BHP stuff! Now I only hope the next DD/Appendix N shipment doesn't take that long but hey, it seems John is finally starting to deliver.
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Post by mgtremaine on Oct 11, 2013 8:48:55 GMT -6
that's one down! I hope the other people missing boxes start to report in also.
-Mike
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Post by andreasdavour on Oct 11, 2013 9:29:11 GMT -6
"Dispatched to Sort Facility" is what my parcel tracker is telling me, and have done for three days. That's in Chicago, which apparently is a black hole for packages. I'm hoping it goes well, though.
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Post by legopaidi on Oct 11, 2013 12:06:33 GMT -6
"Dispatched to Sort Facility" is what my parcel tracker is telling me, and have done for three days. That's in Chicago, which apparently is a black hole for packages. I'm hoping it goes well, though. Does it say "dispatched" or "processed"? Because my parcel was stuck on "processed" (it actually still is) but after nearly 2 weeks it arrived today.
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Post by mgtremaine on Oct 11, 2013 13:08:51 GMT -6
I think international tracking vis USPS is pretty hit and miss. It's been awhile since I've done it but I used to send laptops to a school in Africa and the tracking would never resolve. Once it goes out the main port [New Jersey I think] it's lost , you just cross your fingers and hope it gets there. Now contrary to many others experience, I never had one lost. Over a 5 or 6 years period shipping to Zambia all 10 packages made it. For that USPS gets a pat on the back.... Still hoping andreasdavour, funkaoshi and all the rest get theirs SOON. -Mike
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Post by Falconer on Oct 11, 2013 19:46:13 GMT -6
Since this thread is apparently going to last forever, can someone please fix the grammar in the subject? It’s been driving me nuts!
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Post by andreasdavour on Oct 12, 2013 8:55:34 GMT -6
Since this thread is apparently going to last forever, can someone please fix the grammar in the subject? It’s been driving me nuts! Sometimes small things makes a difference. I suck at that kind of grammar. Better?
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Post by Falconer on Oct 12, 2013 17:54:20 GMT -6
Thanks!
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Post by andreasdavour on Oct 13, 2013 9:11:18 GMT -6
"Dispatched to Sort Facility" is what my parcel tracker is telling me, and have done for three days. That's in Chicago, which apparently is a black hole for packages. I'm hoping it goes well, though. Does it say "dispatched" or "processed"? Because my parcel was stuck on "processed" (it actually still is) but after nearly 2 weeks it arrived today. "Dispatched to Sort Facility" is the only thing it says. Maybe I have to wait for it to be "processed"... I have not had any bad luck with USPS before, so this is worse than I've seen before. Actually, it seems like USPS can be basically just as bad as you could imagine, or pretty good.
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busman
Level 6 Magician
Playing OD&D, once again. Since 2008!
Posts: 448
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Post by busman on Oct 13, 2013 22:19:52 GMT -6
No email or delivery yet.
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machpants
Level 5 Thaumaturgist
Supersonic Underwear!
Posts: 259
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Post by machpants on Oct 14, 2013 0:46:50 GMT -6
I had an email but not the email
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